Skiptown Membership
Update

PET PARENTING MADE EASY AND EVEN MORE FUN
Squiggle

HERE’S EVERYTHING YOU NEED TO KNOW ABOUT OUR MEMBERSHIP & SERVICE UPDATES!

We know how much you love your pup and want to give them the best care. We’re here to make giving your dog their best life as easy and fun as possible.

 

We’re honored to be your go-to-spot for dog daycare, boarding, and social time for you and your pup. To celebrate a year of Skiptown, we’re excited to roll out our NEW MEMBERSHIPS to upgrade your experience. 


Whether you use pet care, the bar and park, or both, a Skiptown membership will save you time, money, and give you peace of mind that your dog is having the best day, every day.

OUR NEW MEMBERSHIP OPTIONS
VIP Member

The ultimate pet care and bar & park experience. Enjoy access to all Skiptown services and get all the pet care and bar & park perks! 

 $420 / Year

+ $80 per additional dog

OR

 $55 / Month

+ $15 per additional dog

VIP MEMBERSHIP PERKS

*If you’re already a VIP Passholder, Annual Member, or Founding Member, then you’ll automatically become a VIP Member on July 19th, 2021. 

Pet Care Member

Enjoy access to all services and get pet care perks! 

 $210 / Year

+ $40 per additional dog

OR

 $25 / Month

+ $8 per additional dog

PET CARE MEMBERSHIP PERKS

Bar Member

Enjoy access to all services and get free entry to the bar & park! 

 $300 / Year

+ $65 per additional dog

OR

 $40 / Month

+ $10 per additional dog

BAR MEMBERSHIP PERKS

*If you already have a Monthly Pass or an Annual Pass, then you’ll automatically become a Bar Member on July 19th, 2021.

BASIC MEMBER

Enjoy all Skiptown services! (But no perks)

FREE

Our free ‘Basic Membership’ is automatically applied to your account after you’ve created a profile for your dog(s) and added your location information in the Skiptown app. There are no fees associated with a basic membership! You’ll be able to access all of the services Skiptown has to offer: enjoy access to the bar & park with a purchased day pass, and our basic pet care services.

MEMBERSHIP TYPES AT-A-GLANCE

Basic Member
Bar Member
Pet Care Member
VIP Member
Access to All Skiptown Services
Free Bar & Park Check-In
3 Free Guest Passes for Bar & Park
Additional Second Report for Pet Care
Free Late Pick-Up / Early Drop-Off
$10 Monthly Credit for Add-ons
Paid Monthly
$0
$40
$25
$55
Additional Dog
$10
$8
$15
Paid Annually
$0
$300 ($25/month)
$210 ($18/month)
$420 ($35/month)
Additional Dog
$65
$40
$80

OUR NEW SERVICE UPDATES!

Changes To Pet Care

Here’s what’s changing… 

  1. We’re updating our cancellation policy. We’re delighted we’ve been able to offer free cancellation for daycare and boarding over the past year! Now that we’re reaching full capacity every day, free cancellation is coming to an end after July 31st to make it easier to guarantee availability
  2. All memberships now have both monthly & annual options
  3. We’re expanding our pet care capacity
  4. We’re now offering early daycare drop-off (as early as 6am)
  5. Non-VIP Members and non-Pet Care Members will receive one daily visit report instead of two during pet care appointments 
  6. Compatibility sessions are now $10 for non-VIP Members and non-Pet Care Members
  7. VIP Members and Pet Care Members receive a $10 pet care add-on bonus each month 
  8. VIP Members and Pet Care Members can choose between free early drop-off OR free late pick-up for each daycare appointment

How is my current membership Changing?

Right now, I am a...

  • Your membership name will change to VIP Member on July 19th, 2021. You won’t be charged any membership fees on this date. No further action is needed! Additional perks include…
    • Get $10 of add-on credit per month ($120 per year!) added to your bank to spend on any pet care appointment add-ons
    • Choose between free late pick-up until 9pm OR free early drop-off (as early as 6am) for each daycare appointment 
  • You’ll still get these perks…
    • Schedule free compatibility sessions
    • Receive twice daily mobile visit reports (per dog) for daycare and boarding
    • Get unlimited entry to the bar and park for all dogs included on the membership (and for you, their hooman!)
    • Gift up to 3 free day passes per month to first-time visitors! 
  • And because you’re part of our Founder’s Club, you’ll also get exclusive perks, like…
    • A Founding Member Badge on your membership in the App
    • Quarterly founders-only meetup event
    • 10% off table and event reservations
    • Monthly founder’s newsletter with a sneak peek of upcoming events for the quarter, early reservations if we have ticketed events
    • Quarterly surveys to help Skiptown get feedback from founders
    • First access to “RSVP Only” events
  • You can maintain your Founder’s Club Status by selecting any annual membership – VIP Member, Bar Member, or Pet Care Member! Just fill out this form.
  • Your membership name will change to VIP Member on July 19th, 2021. You won’t be charged any membership fees on this date. No further action is needed. Additional perks include…
    • Get $10 of add-on credit per month ($120 per year!) added to your bank to spend on any pet care appointment add-ons
    • Choose between free late pick-up until 9pm OR free early drop-off (as early as 6am) for each daycare appointment 
  • You’ll still get these perks…
    • Free compatibility sessions
    • Twice daily visit updates (per dog) when your pup is in daycare or boarding
    • Unlimited entry to the bar and park for all dogs included on the membership (and for you, their person!)
    • 3 free day passes per month to gift to first-time visitors! 
    • Your new VIP Membership does not include free daycare visits. Because your original membership included Daycare Credits, we’re paying out your membership’s remaining credits to your account on 7/19/21.
  • Your membership name will change to VIP Member on July 19th, 2021. You won’t be charged any membership fees on this date. No further action is needed. Additional perks include…
    • Get $10 of add-on credit per month ($120 per year!) added to your bank to spend on any pet care appointment add-ons
    • Choose between free late pick-up until 9pm OR free early drop-off (as early as 6am) for each daycare appointment 
  • You’ll still get these perks…
    • Free compatibility sessions
    • Twice daily visit updates (per dog) when your pup is in daycare or boarding
    • Unlimited entry to the bar and park for all dogs included on the membership (and for you, their person!)
    • 3 free day passes per month to gift to first-time visitors! 
    • Your new VIP Membership does not include free daycare visits. Because your original membership included Daycare Credits, we’re paying out your membership’s remaining credits to your account on 7/19.
  • Your membership name will change to Bar Member (paid annually) on July 19th, 2021. You won’t be charged any membership fees on this date. Changes to your perks include…
    • One report daily instead of two during pet care appointments
    • $10 compatibility sessions
  • You’ll still get these perks…
    • Unlimited entry to the bar and park for all dogs included on the membership (and for you, their person!)
    • 3 free day passes per month to gift to first-time visitors!
  • Your membership name will change to Bar Member (paid monthly) on July 19th, 2021. You won’t be charged any membership fees on this date. Changes to your perks include…
    • One report daily instead of two during pet care appointments
    • $10 compatibility sessions
  • You’ll still get these perks…
    • Unlimited entry to the bar and park for all dogs included on the membership (and for you, their person!)
    • 3 free day passes per month to gift to first-time visitors! 
    • Automatic 13th month FREE if you switch from monthly to annual pricing
  • You’ll become a Basic Member. (There’s no fee for this membership! Everyone who creates a profile becomes a Basic Member.) Changes to your pet care experience include…
    • One report daily instead of two during pet care appointments
    • $10 compatibility sessions

UPDATED MEMBERSHIP & PET CARE FAQs

Only the name of your membership will change on 7/19 – no new fees will be charged until your existing membership is up for renewal. However, you will have the option to select a new membership on 7/19.

As always, you are not required to purchase a membership to experience Skiptown.

Once you’ve created a profile for your dog(s) and added your location information in the Skiptown app, you’ll automatically be made a ‘Basic Member.’ There are no fees associated with this membership! You’ll be able to access all of the services Skiptown has to offer: enjoy access to the bar & park with a purchased day pass, and our basic pet care services.

If you’re in a hurry, here’s what’s changing… 

    1. We’re updating our cancellation policy. We’re delighted we’ve been able to offer free cancellation for daycare and boarding over the past year! Now that we’re reaching full capacity every day, free cancellation is coming to an end after July 31st to make it easier to guarantee availability
    2. All memberships now have both monthly & annual options
    3. We’re expanding our pet care capacity
    4. We’re now offering early daycare drop-off
    5. Non-VIP Members and non-Pet Care Members will receive one daily visit report instead of two during pet care appointments 
    6. Compatibility sessions are now $10 for non-VIP Members and non-Pet Care Members
    7. VIP Members and Pet Care Members receive a $10 pet care add-on bonus each month 
    8. VIP Members and Pet Care Members can choose between free early drop-off OR free late pick-up for each daycare appointment

Boarding:

  • If you cancel more than 48 hours prior to 8AM on your scheduled appointment day,  cancellation is free
  • If you cancel within 48 hours of your scheduled appointment day but before 8am the day of your appointment, you’ll pay a $18 cancellation fee
  • If you cancel after 8AM the day of your appointment, you’ll pay a late cancellation fee equal to 1 full day of boarding ($46 for the first dog; and $30 for each additional dog)

Daycare:

  • If you cancel before 6PM the night before the appointment, cancellation is free
  • If you cancel after 6PM the night before the appointment but before 8AM the day of your appointment, you’ll pay a $6 cancellation fee. 
  • If you cancel after 8AM the day of your scheduled appointment, you’ll pay a late cancellation fee equal to $25 for the first dog, plus $13 for each additional dog. 

You’ll still be able to book same-day appointments for daycare and boarding for no extra charge! Cancellation fees will apply.

Because of high demand for our pet care services, we’re making it easier to guarantee availability for our most loyal pups (and people) by updating our cancellation policy. We’re delighted that we’ve been able to offer free cancellation for daycare and boarding over the past year! But as we reach full capacity, free cancellation is coming to an end after July 31st to make it easier to guarantee availability.

For membership flexibility, we’re now offering monthor and annual payment options for all membership types.

We’re rolling out a new Pet Care Membership that will include some of the great perks you’ve already come to love, plus a choice of early drop-off or late pick-up, and a $10 pet care add-on bonus (for treats or cuddles).

Only Pet Care Members VIP Members will receive two daily reports; all other members will receive one daily report, so that our Skippers can focus on giving your pups undivided care and ear scratches.

As always, you are not required to purchase a membership to experience Skiptown. Once you’ve created a profile for your dog(s) and added your location information in the Skiptown app, you’ll automatically be made a ‘Basic Member.’ There are no fees associated with this membership! You’ll still be able to access all of the services Skiptown has to offer, but without any paid membership perks.

Here are the pet care details for non-Pet Care Members and non-VIP Members….

  • Compatibility sessions are now $10
  • One daily visit report instead of two during pet care appointments
  • Fees for early drop-off and late pick-up
  • No treat add-on bonus

We’ve redesigned parts of the app to help you more easily navigate your Skiptown profile and services! 

Here are a few things you can expect from the update…

  • A more user-friendly experience
  • More profile customization for you and your pets
  • A link to order drinks right to your table when you’re visiting the bar & park

What do I do now?

Step 1: Update the Skiptown app

Step 2: Choose your new membership!

See what others are saying about a Skiptown Membership

Nicole Angtuaco
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This place is VERY cool. Tons of space for both dogs and humans. Social distancing has never been easier. Great beverage options. I love that the staff handles cleanup/sanitization when your dog makes a mess. It’s a bit pricey for a one day pass for the bar access, so definitely opt for the monthly membership if you plan to go three or more times per month.
Chef Kyle McCleary
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Great place to take your dog of all sizes, and breeds, the staff if awesome and clean up after the dogs, you can even get a beer or wine while you are there... our dog has a monthly membership...can't say enough good things about this place
Erica Johnson
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Skiptown is doggy paradise! This is my dogs most favorite place in the world! The skippers are 3000% helpful and very responsive! Love Love Love!
KJ Washington
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I NEVER leave reviews but I have to with Skiptown. I’ve had such a positive experience every time I’ve gone. The staff are very attentive to your dog at the park & bar and were really good about cleaning tables in between visitors. The daycare was also fabulous! Love the little report card updates we get on the app. 10/10 ❤️ 🐶
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